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Kidpointe FAQ’s



How do I know my child is safe?
  • Each time you check your child into kidpointe you will be given a security coded name tag for your child. Please place this name tag in a visible place on your child’s clothing. In addition, a parent tag will be issued to you that matches the security code on your child’s name tag. You will need this parent tag in order to pick up your child. In the event you misplace your parent tag, you MUST present a photo ID to the kidpointe team member serving at your child’s classroom.
Can I bring my child into the adult service with me?
  • Please consider that our adult services are intended for adults. We have creatively designed our kidpointe services with your child in mind. Please partner with us and allow your child to experience God’s love on their level. If you have a young child and would like to worship with them, please sit near an exit in case a situation would arise where you would need to exit quickly.

What if my child needs me?
  • Your child’s first name and your security code will appear on the screens in the auditorium. Please go directly to your child’s room.

What do you do to provide a healthy environment for my child?
  • All toys and equipment are sanitized before service begins. We use latex-free gloves, our diaper changing stations are lined with the same paper as you would see in a doctor’s office, and both of these are for single use only. Please view our sick child policy CLICK HERE.

Do you have a private nursing area?
  • Yes. In the women’s restrooms on the lower level near the west entrance and on the upper level near the elevator there are specific areas designed for nursing mother’s to comfortably nurse in private.

How do I know what my child is learning?
  • We provide a “family devotional” for you each week which includes the Bible verse, lesson, and various activities to do with your child. This is located outside your child’s classroom. Please be sure to pick one up.